Return Policy for Tender Coconut

At Tender Coconut, we prioritize customer satisfaction and ensure that our tender coconut products meet the highest quality standards. However, if you are unsatisfied with your purchase, please review the following return guidelines:

Eligibility for Returns:

• Products must be returned within 7 days of delivery.
• The tender coconuts must be in their original condition (unopened and undamaged).
• Proof of purchase (order number, receipt) is required for all returns.

Non-Returnable Items:

• Any products that have been opened or consumed.
• Damages due to improper storage after delivery.

Return Process:

1. Contact our customer support at info@tendercoconut.in or call +91 00000 00000 within 7 days of receiving your order.
2. Provide your order number and reason for the return.
3. Our team will assist you with the return shipping details and any applicable fees.
4. Once the return is received and inspected, we will process your refund within 5-7 business days.

Refunds:

• Refunds will be processed to the original payment method.
• If the return is due to our error (e.g., wrong product delivered), we will cover the return shipping costs.

Damaged or Defective Products:

• If you receive a damaged or defective item, notify us within 24 hours of delivery. We will arrange for a replacement or refund after assessing the issue.